Process Improvement and Change Project Presentation

Research and select an environment with a health disparity or social justice issue (free clinics, inner-city facilities, hospitals with large groups of immigrants)

Prepare a 10- to 15-slide Microsoft® PowerPoint® presentation with detailed speaker notes in which you:

  • Explain the health disparity or social justice issue related to quality management in today’s health care arena.
  • Analyze a problem, system, or process to be improved.
    • Address each of the following in your analysis:
      • Regulatory, such as OSHA mandate
      • Benchmarking
      • Improved efficiency
      • Patient satisfaction
      • Life safety issue
  • Analyze a change theory, and incorporate it into your improvement plan.
  • Analyze personal leadership theory and style, and incorporate them into your improvement plan.
  • Evaluate system changes needed to implement your planned solution, including tools and technologies.
  • Create an implementation plan, including a timeline, based on plan-do-study-act (PDSA/PDCA) cycle, including implementation strategies, potential barriers, and evaluation process.

Include at least five peer-reviewed references to support your process improvement and change project.

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